We are excited to announce that our website is getting a makeover!
We have taken your feedback over the years, regarding your thoughts on our current website and through listening to you, we learned that there are things we can do better.
Our goal with the makeover was to create a website that you find easier to navigate. With fewer images and buttons, you can expect a better experience overall. You do not have to take our word for it because we will be unveiling soon – you will start to see the changes on Monday, November 9th. Here are some of the images you will see when you log in:
We’ve answered some questions you may have below, but please contact us if you have any other concerns.
Will there be any time (during the makeover) that I will not be able to access my account?
No. There is no expected downtime as we roll out the new site.
Will my Trademark bookmark still work?
Yes! The web address for our site will remain the same, so any bookmarks you have for www.TrademarkFCU.org will still work.
Will my Trademark Online login change?
No. Your Trademark Online and Trademark Mobile will not change.
Will the Trademark Online login be easy to find?
Yes! The login for Trademark Online will still be located on the home page and, in fact, will be bigger and easier to find than before.
I have not logged in for a while, how can I reset my password?
You can select “Forgot Username/Password” at the top of the login box, located on the left-hand side of the home screen or you can contact Member Services Monday – Friday, 8:30-4:30 and a member of our team can assist you with a password reset.