Newsroom – Recent Card Breach Could Increase Phishing Attacks
Recent Card Breach Could Increase Phishing
The recent Global Payments breach has increased the potential for phishing attacks on members, even those not impacted directly by the breach. Members are asked to be aware of suspicious emails, text messages or phone calls requesting any personal or financial information. Your Credit Union will never solicit personal or financial information and we caution members to never respond to emails, text messages or phone calls requesting this type of information.
The next several days or weeks are critical for members to be on the alert for any suspicious emails, text messages or phone calls requesting personal or financial information, especially card related information.
The card information that may be requested includes:
• Cardholder billing address
• 3-digit CVV2 code found on the back of the card
• Enrollment criteria or passwords for Verified by Visa
This type of information was not part of the Global Payments breach so criminals may ask for this information to add to other card data they may have obtained from the breach.
What You Can Do
• Be wary of messages sent from an unknown source
• Do Not Open unsolicited emails or text messages
• Do Not Open any links provided in unsolicited emails or text messages
What If You Have Already Responded
• Contact our Member Services department as soon as possible
• Report the incident to the credit bureaus
• Order a credit report
• Report the incident to the Federal Trade Commission
• File a complaint with the Internet Crime Complaint Center at www.ic3.gov
• Monitor your financial accounts closely and report any discrepancies