Gone are the days of saying “The check is in the mail!” With Trademark’s Remote services, you can send money to someone in an instant – without having to use a check or cash.

This service could come in handy when you want to split a bill with friends in a restaurant and you don’t have cash on you, or you want to send someone a monetary gift for their birthday, or even pay your rent!

Trademark offers two ways to send money:

Trademark Online:

  • Log into your Trademark Online Account (if you don’t have one, visit our website trademarkfcu.org and click on “First Time Enrollment” at the top, right-hand side of the home page, to follow the prompts for setting up an account)
  • Go to Transfers
  • Go to External Transfers
  • Go to Send Cash
  • Enter the recipient’s name, payment amount, account you want to send it from, any message you want to include
  • Choose to send it via Email or SMS text messaging
  • Enter their information – it will ask you to enter a question that only the recipient can answer, so make sure you tell them that ahead of time
  • The recipient will then receive the message and answer the question, then will enter their account and routing number
  • Payment will be received within 24-48 hours

Trademark Mobile:

  • Log into your Trademark Mobile app (if you haven’t downloaded the app, it can be found in Google Play or the App Store
  • Go to Online Services
  • Go to Bill Pay/Send Cash
  • Go to Transfer/Send Money
  • Select a person or an account
  • When sending to a person, enter their name, email or mobile information, then it will send them a message and they will need to fill out their account and routing number
  • Payment will be received within 24-48 hours

As always, if you have any questions during this process, we are here to help! Feel free to contact us at any time and we’ll be happy to help walk you through it.

 

Written by: Melissa Goode